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Month: October 2017

Establishing the Industry Standard Maturity Model™ in Customer Centricity

For the 1st ever time, I shared and handed out PRWD’s Maturity Model™ to the whole audience (thanks to each and every one of you who came up to get your copy) along with providing free access to the downloadable version. Giving Away Intellectual Property?! Quite frankly, when you freely give ...

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